April 3, 2000 - Monday
I know you said "two weeks non-contiguous" when I asked if you had any sort of ETA, but we've got the pay rate out of the way, so I was wondering if you had any sort of idea when those two non-contiguous weeks would be completed. Are we talking one month or four months or something in between?
Rest assured, definately less than a month. The pre-lim stuff is always the hardest for me. Once the characters and layouts are finalized, the projects always pick up steam very quickly. I apologize if the process seems to be going slow. I have to rack my brains to give you the best project I can.
I have set up the structure for the scenes in Flash already. This weekend, I will be working on Coal some more. Once Coal is finalized, I will be animating the jogging, which will be the most intensive of the animation. Every other scene should consist of a basic library of frames and elements. The assembly of those elements should go quickly.
In short, I would anticipate getting done by the end of next week or the beginning of the week after.
I'm afraid I'm going to have to ask that you refund my money. When I asked you on October 1st, 1999 when the project would be completed, you said, "Rest assured, definately less than a month." and that you "would anticipate getting done by the end of next week or the beginning of the week after."
October came and went. November came and went. December came and went. January came and went. February came and went. And now March has come and gone. That's six months and still the project isn't completed and I have nothing I can use on my web site.
Even earlier this month, when I inquired, "I haven't heard anything from ya for about a month." you wrote back to say that you'd "be providing a pretty substantial update soon." but that didn't happen either.
|You're right and I'm sorry. I will refund your money, but I still want to
provide you with the project. In fact, on my next update I was going to
offer to finish the project for free.|
Please allow me to explain the delay, however. During Christmas (I was already late) when I didn't hear back about some of the changes, I went ahead and took on other work. That work has continued at an increasing pace and shows no sign of slowing. So when I heard back from you, I had to sub out your project to a friend. He's working diligently on it, but needless to say the project is much, much bigger than I anticipated, mostly because I've put in so much art.
If you will indulge me, I can give back your money and keep the work done up to this point (please remind me what the initial payment was) or I can finish the rest of the project at no charge and send it to you when I get done.
Either way, I'm sorry about the endless delay. It really is an epic project the way I have it set up. I guess I was trying to compensate for it taking so long, and now it's taking longer.
So please let me know the amount you want back or give me the go ahead to finish the project with for no additional pay.